Legal Documentation

Privacy Policy

Last Updated: June 25, 2026

This Privacy Policy explains how Pakiza Software Ltd ("we," "us," or "our") collects, uses, and discloses your information when you use the Pakiza POS mobile application (the "App").

1. Information We Collect

We may collect the following types of information:

  • Account Information: Usernames, passwords, email addresses, and roles to identify and authenticate you.
  • Business Data: Sales records, inventory data, purchase orders, customer details, and branch information entered into the App as part of normal business operations.
  • Device Information: Device identifiers, operating system version, and app performance logs to ensure the smooth operation of the App.
  • Usage Data: Interactions within the App to help us improve features and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain the POS system.
  • To authenticate users and manage access controls.
  • To process sales, manage inventory, and generate reports.
  • To provide customer support and respond to inquiries.
  • To monitor and improve the App's security and performance.

3. Data Sharing and Disclosure

We do not sell or rent your personal or business data to third parties. We may share information:

  • Internally: With authorized personnel who need access to perform their duties.
  • Service Providers: With third-party vendors who assist in hosting, analytics, or infrastructure, bound by strict confidentiality agreements.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All communication with our servers is encrypted using HTTPS. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction and company policies, you may have the right to access, correct, or delete your personal data. Please contact your system administrator or HR department to exercise these rights.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: tripti@pakizasoftware.com

Address: Corporate Address: Khan ABC Tradeplex, House:37 Road:02, Dhaka 1209

Phone: +880 1324726843